The Embroidery Store, or TES, was founded in Southern California in 2006 by Lee Cottone. Lee started TES from the ground up taking his knowledge and experience from corporate America to established his own business. Lee has since grown TES into a thriving company that produces high quality garments that give our clients the opportunity to make great impressions and create even better reputations. He wanted to create a business that was a staple in its own right. It even began with the name as Lee says,
“When you need to go get groceries where do you go? The Grocery Store. When you’re looking for quick snacks where do you go? The Convenience Store. I wanted to be one of those ‘stores.’ So where do you go when you need to get embroidery done? The Embroidery Store.”
TES strives to stand above the rest in order to give our customers an excellent experience throughout the entire embroidery process. We do this a few ways including our 24 Hour Rule, Double Check, and our Ship by Employee option as well. All of these programs are designed with our clients and their needs in mind.
Our 24 Hour Rule is a simple program where unlike most embroidery stores, we check in all deliveries with in 24 hours of their arrival. Double Check is what we do whenever we complete an order. It is looked over by our production team and then a second time by our customer service team to guarantee quality control. Lastly our ship by employee program is specifically designed with our clients in mind, especially those with larger uniform orders. We will pack their orders by the individual employees receiving them.